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We use Hermes for lower priced items and generally our courier and has one or two dispatches each week. For higher priced items over £20 we use Royal Mail or Dpd who despatch with insurance to the cutomers local collection point which is usually a supermarket.

Items are generally taking between 7 - 21 days however for multiple orders please allow sometimes allow a liitle longer.

Multiple items from multiple suppliers are despatched together when all items are in stock. Should you wish to pay extra postage for items to be despatched quicker and in more than one lot please contact us via email

Items made to order are despatched direct from the supplier themsleves to you such as wilderworlduk, the learning bug, sensobee, Happy Feet Play Mats, Tashas wooden Shed, Woodings wood shack, my mood stars and a few other products.

Anything on preorder will be dispatched at the date specified on the listing including any other items in that order. If you want items not on preorder earlier than 2 separate orders will need to be placed.

If you need something by a particular date please get in touch before ordering to ensure we can meet this deadline as some items are ordered direct from the supplier. 

Shipping is generally on a Wednesday and Friday each week. We can not be held responsible for postage times once dispatched.